Legal

Shipping Policy

Last updated: 17 August 2026

Here's what to expect once you place an order — where we deliver, how long it takes, and what it costs.

1. Where we ship

We currently ship to addresses across India.

2. Delivery timelines

  • Orders are dispatched within 1-2 business days of confirmation.
  • Once dispatched, delivery typically takes 9-12 business days, depending on your location.
  • Business days exclude Sundays and public holidays.

3. Shipping charges

Shipping is free on all orders across India — the price shown at checkout is what you pay, with no separate delivery fee.

4. Order tracking

Once your order ships, we'll share tracking details for your courier partner where available. You can also check your order status any time from My Orders.

5. Delays

Occasionally, deliveries may be delayed due to weather, courier network disruptions, regional restrictions, or other events outside our control. We'll do our best to keep you informed if your order is affected.

6. Delivery address & failed delivery

Please make sure your shipping address and phone number are correct at checkout — we're not responsible for delays or non-delivery caused by an incomplete or incorrect address. If a delivery attempt fails (e.g. you're unavailable or refuse Cash on Delivery), our courier partner will usually attempt redelivery; repeated failed attempts may result in the order being returned to us.

7. Contact us

Questions about a delivery? Email support@indicrafting.in with your order ID. See also our Return & Refund Policy.

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